Refund Policy
Every Natures Sun order is covered by our 90-day money-back guarantee.
90-day money-back guarantee
If you are not happy with your purchase for any reason, contact us within 90 days of your order arriving and we will refund you in full — no questions asked.
How to request a refund
Send us a message through our Contact page with your order number. Our team will reply with the next steps.
When you will be refunded
Once your refund is approved, it is sent back to your original payment method. Depending on your bank, it can take 5–10 business days to appear.
Damaged or wrong items
If your order arrives damaged or incorrect, contact us with your order number and a photo and we will make it right.
Need help? Contact our customer care team.
Last updated October 2026.