Privacy Policy
This policy explains how Natures Sun Commerce LLC, San Francisco, CA, United States ("Natures Sun", "we") collects and uses your information when you visit thenaturesun.com or place an order.
Information we collect
When you order, we collect the details needed to fulfil it: your name, email, shipping address and order details. Payments are processed securely by Shopify; we never see or store your full card number.
Cookies and analytics
We use the Meta Pixel (Meta Platforms) to measure page views, add-to-cart, checkout and purchase activity from our Facebook and Instagram ads and to improve ad delivery. Visitors in the UK, EU and Switzerland are asked first and tracking only runs if they accept; elsewhere it runs by default. You can change or withdraw your choice anytime with the "Cookie settings" button, or block cookies in your browser settings.
How we use your information
To process and deliver orders, provide customer support, handle refunds, prevent fraud and, if you agree, send you updates. We never sell your personal information.
Sharing
We share information only with the services that help us run the store — such as Shopify, payment processors, shipping carriers and advertising platforms — and when required by law.
Your rights
You can ask us to access, correct or delete your personal information at any time through our Contact page.
Need help? Contact our customer care team.
Last updated October 2026.